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Cookies Policy
This Cookies Policy explains how Dendera Casino may use cookies and similar technologies when you visit or use our website. It describes what cookies are, the purposes they may serve, and the choices available to you. This policy should be read together with our Privacy Policy and any applicable website terms.
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1. What cookies are
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device, remember certain information and support the delivery of online services. Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be connected with other information that we hold about you.
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We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity, supporting security and helping us understand how visitors use our services. In this policy, we use the term cookies to refer to cookies and similar technologies unless we state otherwise.
Some cookies are placed by us, while others may be placed by third-party service providers that support website operations or provide services on our behalf. The types of cookies used, their purposes and how long they remain on your device may vary over time as our website and services develop.
Session and persistent cookies
Session cookies are temporary. They are generally removed from your device when you close your browser. They may help you move between pages, maintain a secure session or complete an online activity. Persistent cookies remain on your device for a set period or until you delete them. They may remember settings, recognise a returning visitor or help us understand repeated visits.
2. How we may use cookies
Cookies may be used for several different purposes. The cookies active on the website may depend on the pages you visit, the features you use, your device and your cookie choices. We aim to use information collected through cookies in a way that is relevant to operating, protecting and improving our services.
- Strictly necessary cookies: These cookies support essential website functions, such as page navigation, account access, secure sessions, fraud prevention, load balancing and the operation of important forms or tools. The website may not work correctly without these cookies.
- Functional cookies: These cookies may remember choices such as language, region, display preferences or other settings. They can help provide a more convenient and consistent experience when you return to the website.
- Security and compliance cookies: These cookies may help identify unusual activity, protect accounts, reduce misuse, support age and identity checks where applicable, and assist with meeting legal, regulatory and internal security requirements.
- Analytics cookies: These cookies may help us understand how visitors use the website, including which pages are viewed, how visitors move through the site and whether certain pages or features perform as expected. The information may be used to improve design, content, performance and accessibility.
- Performance cookies: These cookies may help measure website speed, reliability and technical performance. They can assist in identifying errors, service interruptions or areas where the website could operate more effectively.
- Preference cookies: These cookies may remember choices you make during a visit, helping us provide information and services that are more relevant to your selected settings.
- Advertising or measurement cookies: Where used and permitted, these cookies may help measure the effectiveness of communications or understand interactions with promotional content. We do not use cookies to remove your responsibility to gamble safely or to encourage gambling that is unsafe or unlawful.
Cookie information may be combined with information about your use of our website, including technical information about your browser or device. We may use this information to monitor service performance, maintain security, analyse trends, investigate suspected misuse and improve the online experience. Any use of personal information remains subject to our Privacy Policy and applicable Australian privacy requirements.
Third-party services
We may use carefully selected third-party providers for functions such as website hosting, security, analytics, customer support, payment processing or technical performance. These providers may use cookies or similar technologies to provide their services. Their handling of information may also be subject to their own privacy policies and terms. We do not control every cookie that may be placed by a third party, so you should review the relevant provider information where available.
3. Your cookie choices
Where required, we will ask for your consent before using non-essential cookies. You may be able to accept or reject different categories through the cookie banner or preference tool displayed on the website. You can change your choices at any time by returning to the available cookie settings. Changing your preferences may not remove cookies that have already been placed on your device, so you may also need to clear them through your browser.
Browser controls
Most browsers allow you to view, block, restrict or delete cookies through their settings. You can usually find these controls in the privacy, security or settings menu of your browser. You may also be able to configure your browser to notify you when a cookie is being placed. Information about managing cookies is generally available through your browser provider's help pages.
If you block all cookies, some parts of the website may not function properly. You may be unable to log in, maintain a secure session, save preferences, use account features or complete certain activities. Blocking or deleting cookies may also cause a preference choice to be requested again. Essential cookies may continue to operate where they are necessary to provide a service you have requested, protect the website or meet legal and security requirements.
- Review the cookie notice or preference controls shown on the website.
- Select the categories of non-essential cookies you are comfortable accepting.
- Use your browser settings if you want to delete existing cookies or apply wider restrictions.
- Check your preferences again after clearing cookies, changing browsers or using a different device.
- Review the privacy information of relevant third-party providers if you want to understand their controls.
Your choices may be stored in a cookie or similar technology so that the website can remember them. If you use a different browser, device or private browsing session, your previous choices may not apply. Cookie controls do not necessarily affect other forms of information collection, such as information you provide when creating or using an account.
4. Privacy, updates and further information
Cookies may collect technical and usage information such as your device type, browser type, operating system, approximate location, pages viewed, links selected, session information, referring website and interactions with website features. The information collected will depend on the cookies and technologies in use. We may use aggregated or de-identified information for reporting, security, service improvement and operational purposes.
Where cookie information is personal information, we handle it in accordance with our Privacy Policy and applicable law. Our Privacy Policy explains how personal information may be collected, used, stored, disclosed and managed, as well as how you may make a privacy enquiry or request access to or correction of information, where applicable.
Responsible use of the website
Cookies support website technology; they do not change the rules that apply to gambling or account use. You must use the website lawfully and responsibly. Gambling should be treated as entertainment, and you should only gamble with money you can afford to lose. If gambling is causing concern, consider using the responsible gambling tools and support options made available through the website or relevant Australian services.
Changes to this policy
We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be published on this page with a revised effective date where appropriate. You should check this page from time to time so that you remain informed about how cookies may be used. Continuing to use the website after an update may indicate that you have read the updated policy, but any consent required by law will be requested separately.
If you have questions about this Cookies Policy or how cookies are used on the website, please use the customer support or contact options made available through the Dendera Casino website. Do not include sensitive account, payment or identity information in an enquiry unless it is requested through a secure channel.
