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Responsible Gaming
Dendera Casino is committed to supporting safer gambling. Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. This page explains practical steps you can take to stay in control, recognise potential concerns and access independent support when needed.
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Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other rules that determine outcomes. Previous results do not change the odds of a future game, and a win cannot be guaranteed by a strategy, system or pattern. You should only gamble with money you can afford to lose after essential living costs have been covered.
Article contents
Before you begin, consider setting a clear entertainment budget. Treat this budget as a cost, similar to spending on other leisure activities. Avoid using money set aside for rent, mortgage payments, bills, food, education, medical expenses or other necessities. You should also avoid borrowing money, using credit intended for essential expenses or selling personal belongings to fund gambling.
Practical ways to stay in control
- Decide how much time and money you are comfortable spending before you start.
- Set deposit, spending or loss limits where these tools are available to you.
- Take regular breaks and avoid gambling for longer than you planned.
- Keep gambling separate from important responsibilities, work, study and family time.
- Do not gamble when you are upset, stressed, tired, angry or under the influence of alcohol or other substances.
- Do not chase losses by increasing your stakes or continuing after your planned budget has been used.
- Keep a record of your gambling activity if you want a clearer view of your time and spending.
- Remember that gambling is not a reliable way to earn income or recover financial losses.
It can also help to discuss your limits with someone you trust. A partner, friend or family member may provide useful perspective and support you in following the boundaries you have chosen.
Recognising signs of concern
Gambling can become difficult to manage gradually. Some people may not notice a problem until gambling has affected their finances, relationships, health or daily responsibilities. Recognising early warning signs can help you take action sooner.
- Spending more time or money gambling than you intended.
- Repeatedly trying to win back money that has been lost.
- Increasing bets or deposits to achieve the same level of excitement.
- Feeling restless, irritable or uncomfortable when trying to stop or reduce gambling.
- Thinking about gambling frequently or finding it difficult to concentrate on other activities.
- Hiding gambling activity, losses or transactions from people close to you.
- Borrowing money, missing payments or experiencing financial stress because of gambling.
- Gambling to escape sadness, anxiety, boredom, loneliness or other difficult feelings.
- Arguing with family, friends or colleagues about gambling.
- Neglecting work, study, health, sleep or other responsibilities.
- Continuing to gamble despite negative effects on your wellbeing or relationships.
One sign does not determine whether someone has a gambling problem, but several signs may indicate that support would be helpful. You do not need to wait for a crisis before asking for assistance. Independent gambling support services can help you understand your behaviour, make a plan and consider options that suit your circumstances.
Tools and account controls
Account controls can help you apply the limits you set for yourself. Depending on the services available on your account, you may be able to choose controls relating to deposits, spending, losses, session time or access. Take time to understand how each control works before confirming it, including when it takes effect and whether it can be changed.
Taking a break
If you want to stop gambling for a period, consider using an available time-out or temporary account restriction. A break can give you space to review your gambling and decide what you want to do next. During a break, do not create another account or use another person’s account to continue gambling.
Self-exclusion
If you believe you need to stop gambling, self-exclusion may be appropriate. Self-exclusion is a stronger restriction designed to prevent access for a chosen period or in accordance with the applicable process. Once you request self-exclusion, follow the instructions provided and do not attempt to bypass the restriction. If you have funds or other account matters to resolve, review the relevant account information and support process.
Account security and underage gambling
Gambling services are intended only for people who meet the applicable legal age requirements. Do not allow children or other unauthorised people to use your account. Keep your login details private, use suitable device and payment security, and log out when you have finished. If you are concerned that another person can access your account, stop using it and seek assistance through the available support process.
Getting help in Australia
If gambling is affecting you or someone close to you, independent support is available in Australia. Gambling support services can offer confidential information, counselling, financial guidance and help with planning safer next steps. You can contact a service even if you are unsure whether your gambling has become a problem.
- Use the national Gambling Help Online service for information, online support and pathways to professional assistance.
- Contact the gambling support service available in your state or territory for local counselling and advice.
- Speak with your general practitioner or another qualified health professional if gambling is affecting your mental or physical health.
- Contact a financial counsellor if gambling has contributed to debt, missed payments or other money concerns.
- Talk with a trusted family member, friend or support person and ask them to help you follow your limits.
- If you or another person is in immediate danger, contact emergency services or seek urgent assistance.
You may also want to use blocking or filtering tools on your devices, review access to payment methods and ask your bank about gambling transaction controls where available. These steps can work alongside counselling and account restrictions, but they are not a substitute for professional support when gambling is causing harm.
Dendera Casino encourages players to make informed decisions and seek help early. If you want to discuss responsible gaming features, an account restriction or a concern about your gambling, use the support options available through the website. Our team can provide information about the relevant process, while independent services can provide personal advice and counselling.
